Restaurant ERP by Tecido · Doha, Qatar
VIWO is a complete restaurant POS and ERP for Qatar: a cloud POS for Windows and macOS that keeps billing even when the internet drops, plus the 26 connected modules a growing restaurant group runs on.
Works offline · Windows & macOS · Arabic & English · Multi-outlet
How the Back Office sees a service.
Most restaurant POS software in Qatar is a browser tab pointed at somebody else’s server. Lose the connection and you lose the till. VIWO runs locally on the machine at your counter, so a dropped line is an inconvenience rather than a closed restaurant.
Twenty-six modules that share one database, one menu and one set of permissions — from the first order and kitchen ticket through to stock, food cost, accounts and the owner’s phone.
01Service & transactions
Front-of-house keeps moving across counter, table, phone and payment — whether or not the internet is up.
Restaurant POS software in Qatar
Service continuity
Operate online or fully offline on Windows and macOS. Counter workflows stay identical either way, and everything syncs to the cloud the moment connectivity returns.
Omnichannel Order ManagementDine-in, takeaway, pickup, delivery, online and custom orders in one coordinated workflow.
Waiter Ordering AppCapture tableside orders, fire KOTs and keep clear waiter and table attribution through service.
Caller Recognition & Phone OrderingIdentify returning callers, pull up saved addresses and start the order with less typing.
Payment Gateway IntegrationsConnect supported providers and keep payment status and transaction references on every order.02Digital guest experience
Branded self-service across the guest's own phone, the table, the kiosk and the screens above the counter.
QR menu ordering in Qatar
Mobile ordering
A bright mobile menu guests browse on their own phone — live photos, prices and availability, modifiers, basket and order placement, with no app to install.
Table QR Ordering & Waiter CallingEach table gets its own QR for ordering, calling a waiter and requesting the bill.
Self-Service KioskGuests browse, customise, order and pay while confirmed orders flow straight to production.
Digital Menu BoardsPublish menus, promotions and scheduled content to customer-facing screens at every outlet.03Kitchen & fulfilment
Production, kitchen leadership and last-mile delivery coordinated from one live order flow.
Kitchen display systems in Qatar
Kitchen throughput
Route tickets by production station, watch preparation times build, and coordinate the pass from one live queue instead of a spike of paper dockets.
Master Chef AppRecipe standards, production priorities, station readiness and operational alerts for the executive chef.
Delivery Rider AppAssign deliveries, share customer details, update status and record cash-on-delivery handovers.
Delivery Aggregator IntegrationsBring Talabat and other supported platform orders into VIWO and coordinate availability, status and settlement.04Back office & supply chain
Products, food cost, inventory and procurement managed from one browser-based workspace.
Cloud kitchen POS in Qatar
Central operations
One browser-based workspace for outlets, menu, inventory, purchasing, recipes, reporting and configuration — open it from anywhere, on any machine, without installing a thing.
Menu Management & EngineeringItems, modifiers, availability and outlet pricing — then popularity, contribution and food-cost analysis.
Recipe & Food Cost ManagementStandardise ingredients, units, yields and portion costs, with theoretical consumption linked to sales.
Inventory & Stock ControlMovements, counts, transfers, wastage, batches and locations tracked across every outlet.
Stock Checking AppCount by location, scan item labels and review variances from a purpose-built mobile workflow.
Procurement & PurchasingRequisitions, purchase orders, goods receipts, supplier invoices and returns in a traceable chain.05Customer, workforce & governance
Customer relationships, teams, controlled documents and the decisions that need a manager's approval.
Café POS software in Qatar
Customer retention
Profiles, addresses, order history and balances kept together, so the counter recognises a regular and the owner can see who is actually coming back.
Workforce ManagementEmployee profiles, access roles, attendance and workforce records across the operation.
Document ControlSOPs, licences, contracts and certificates with access control, version history and expiry tracking.
Remote Approval SystemSensitive actions route to an authorised manager for mobile review, with the full request context attached.06Finance & executive intelligence
Reconcile the day, then give leadership a focused view of the entire operation.
Restaurant billing software in Qatar
Business intelligence
Sales, inventory, purchasing, CRM, finance and outlet performance — every one of them exportable to Excel and PDF, so the numbers leave the system in the shape your accountant wants.
Restaurant AccountingRestaurant activity connected to journals, receivables, payables, tax reporting and reconciliation.
Owner & Executive AppSales, outlet performance, alerts and approvals in a focused mobile management dashboard.Already a VIWO customer
Menu, pricing, stock, purchasing, staff permissions and every report live in the cloud Back Office. It opens in any browser, on any machine, with nothing to install — so head office can work from the office, from home, or from the floor of the newest outlet.
Open Back Office (opens in a new tab)Opens in a new tab · You will need your outlet login
Every order, tender, discount, void, expense and cash movement is written down with the person who did it and the moment it happened. At day close the totals tie — and the owner sees what actually happened on the floor, not a summary somebody typed up afterwards.
Book a free demoOne connected platform.
From the first order to the final reconciliation
One clear operational picture.
Something not covered here? Message the team on WhatsApp and you will get a straight answer.
Ask on WhatsApp (opens in a new tab)Yes. VIWO POS runs on Windows and macOS and keeps working when the connection drops — orders, KOTs, printing and payments continue locally on the till. Everything syncs to the cloud automatically once connectivity returns, so no shift is lost to an outage.
Pricing depends on the number of outlets, terminals and modules you need. Message the team on WhatsApp or request a demo below, and you will get a written quotation along with a walkthrough of the system on your own menu.
Yes — with one important difference. Menus, stock, reports and the Back Office live in the cloud and are managed from any browser, and every till syncs to the cloud continuously. But the till itself runs locally on your machine, so unlike a purely cloud POS, billing does not stop when the internet does.
Yes. VIWO is built multi-brand and multi-outlet. Each outlet runs its own tills and kitchen screens, while the cloud Back Office gives head office a single place to configure menus, pricing, stock and permissions, and to compare outlet performance.
26 connected modules: POS, waiter app, kitchen display, self-service kiosk, digital menu boards, QR ordering, delivery rider app, aggregator and payment integrations, caller ID, cloud Back Office, inventory, purchasing, recipe and food costing, CRM, HRM, document control, remote approvals, restaurant accounting, 50+ reports and an owner app.
Yes. VIWO supports Arabic and English printing on thermal receipt and kitchen printers, alongside configurable print layouts, print density and per-station routing rules.
Yes. Talabat integration is available today — Talabat orders arrive in VIWO as online orders, so the kitchen sees them in the same live queue as dine-in and takeaway, and they reconcile with the rest of the day's sales. Ask the team about other platforms.
The VIWO team handles installation, loads your full menu with prices and modifiers, and trains your staff before handover — for a single outlet this is usually a matter of days, not weeks. If you are switching from another system, the team manages the changeover so you do not lose a day of billing.
Online support from the Doha-based team is included, with on-site visits available when something needs hands-on attention. Support covers the POS, kitchen screens, printers and the Back Office — one team for the whole system.
A Windows or macOS machine at the counter runs the POS. Receipts and kitchen tickets print on standard 80mm ESC/POS thermal printers, the waiter and owner apps run on ordinary Android phones or tablets, and the Back Office opens in any modern browser. The team will advise on hardware for your outlet as part of the quotation.
The written quotation itemises the software licence, installation and setup, loading your menu, staff training and ongoing support — so you can compare it line by line, with no obligation.
Book a demo
Tell us how you operate today and the VIWO team in Doha will set up a walkthrough on your own menu — at your outlet or over a call, whichever suits.
Chat on WhatsApp (opens in a new tab)