The kitchen runs on a queue, not a spike.

A shawarma station does not need to see the fryer's tickets. VIWO routes each order line to its production station automatically — grill, fryer, cold section, dessert — so each station cooks its own queue and the expo screen sees the whole order come together.

Dine-in, takeaway, QR-menu, kiosk and delivery-platform orders all land in the same queue, in order, with their channel clearly marked.

• Automatic station routing
• One queue across every channel
• Expo view of the whole order

Each ticket carries a live preparation timer, and ageing tickets escalate visually — the kitchen sees at a glance what is about to be late before a waiter comes asking. Ticket status moves from fired to ready to served, so front-of-house knows without walking to the pass.

For the executive chef, the Master Chef app adds recipe and plating standards, production priorities, station readiness and operational alerts on top of the live queue.

A kitchen display needs no special hardware. Any screen with a modern browser works — an Android tablet clamped at the grill, a spare monitor above the pass, or a full kitchen TV. Screens connect to the till over your outlet's own network, so tickets keep flowing during an internet outage exactly like the billing does.

Expo versus station is a setup choice, not a purchase: a station screen shows only what that section cooks, while an expo screen watches complete orders come together for the pass. Most kitchens run one screen per busy station plus one expo; a small kitchen runs a single combined queue. You can change the routing from the Back Office at any time as the menu or the line-up changes.

• Any browser screen — tablet, monitor or TV
• Runs on the outlet network, offline-safe
• Per-station or expo layout, changed anytime

KOT printing still works everywhere — per-station printers, Arabic and English, reprint rules that prevent duplicate cooking — so the kitchen display and printed tickets can run together or independently, matching how your kitchen actually works.

Preparation data feeds reporting: kitchen throughput and item preparation performance export to Excel and PDF like every other VIWO report.

• KOT printing alongside the display
• Reprint rules that prevent double-cooking
• Throughput reporting